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Cancellation Policies

La Paz Bay Cancellation Policy

We, at La Paz Bay Properties, understand that at times trips need to be cancelled or dates need to be changed.  We have a very fair cancellation policy that supports our renters as well as our property owners.

The below policies are our minimum standards to guests and owners however where possible we work with our clients to arrange the best possible outcome for all parties.  For example if you need to move dates because your flight was changed or you need to change property because your group size changed then rather than not saying anything, please get in touch and we can work out the best solution.  It may be that the dates either side of your stay are still available or there is a similar but larger home still available nearby.

We will work with you at every step of your booking to make things as simple and straightforward as possible.

Cancellation 30 days prior to arrival:

Full refund up until 30 days prior to arrival, except fees

$2,000US Booking

$2,000US Paid

Upon Cancellation 30 days prior to arrival, $2,000US (minus bank fees) will be refunded.

 

 

Cancellation within 30 days of arrival:

50% of final rental refundable up until date of arrival

Working Example:

$2,000US Booking

$1,250US Paid Prior to Arrival

Upon Cancellation within 30 days of arrival a refund of $250US (minus bank fees) will be made

 

Cancellation on or after arrival:

No Refunds Upon Arrival

Working Example:

$2,000US Booking

$2,000US Paid Prior to Arrival

Upon arrival or during stay a cancellation is made for the remainder of the stay, no refund can be made*.

*We pride ourselves in having a large selection of fantastic vacation rental properties and will always ensure that our guests have the best time possible.  At times things can go wrong, for example city water lines can break or heavy rains can cause flooding within properties.  In these circumstances we will work with our guests to arrange alternative accommodation, however if this is not possible a refund for the remainder of their stay will be provided.  This is a very rare situation however this is where renting with a professional rental management company really helps.

Over the years we have supported hundreds of guests to visit La Paz and have fantastic vacations.  Many of our guests have written great things about our properties and our services.  As such we have posted a selection of these comments on our testimonials page to give you confidence in our team, our properties and most important of all La Paz.

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